I had a mixed experience during my stay at the Sheraton Hannover Pelikan Hotel. While the service was excellent, particularly from staff like Inga and Olga, my initial arrival was marred by a canceled train, leaving me stranded. The hotel is well-located near public transport and offers quality amenities, although I did encounter a strange air conditioning issue during my stay.
Rooms
7.0
The room I stayed in was spacious and nicely decorated, with a high ceiling that added to the comfort. However, I did experience some issues with air conditioning during my stay.
Service
10.0
The staff were incredibly friendly and accommodating, providing me with a late checkout and ensuring I was taken care of when my plans changed unexpectedly. Their responsiveness truly made my experience enjoyable.
Location
8.0
Though the hotel is situated in a quieter area, it's conveniently close to metro stops that make accessing the city center easy. It felt peaceful yet accessible, allowing for a good night's rest.
Dining
9.0
I enjoyed the hearty breakfast offerings, which provided a wide selection of delicious options each morning of my stay. It was a great way to start the day.
Facilities
8.0
The health club facilities are impressive, with a good variety of equipment and a lovely sauna that even has a rooftop terrace. They added significant value to my stay.
Patrick
United States of America,
February
2025
6.4/10
I had an overall great experience at the Sheraton Hannover Pelikan Hotel. The unique historical setting of a former pen factory really added charm to my stay. The staff were super friendly and the gym was a standout feature. However, I found the bathrooms a bit cramped, which was a slight downside given the price I paid.
Rooms
8.0
My room was spacious with high ceilings, creating a stylish ambiance that I loved. However, I noticed that the bathroom was quite small and could use some renovation.
Service
8.0
The service from the staff was warm and welcoming, making check-in a breeze. They were responsive to my needs, though I did encounter some issues with room pressure that required staff assistance.
Location
7.0
The location was pretty convenient, right next to a tram stop which made getting into town easy, but it’s a bit far from the main attractions in the center of Hannover.
Dining
8.0
I enjoyed the diverse breakfast offerings, especially the made-to-order eggs and waffles. The lounge buffet in the evening also surprised me with its decent options, although the prices for dining on-site were a bit high.
Facilities
9.0
The gym was excellent, part of a 'Physical Park' that had a wide range of equipment. It was great to have complimentary access as a hotel guest.
Robert
United States of America,
January
2025
7.2/10
I had a wonderful stay at the Sheraton Hannover Pelikan Hotel, appreciating the unique character of the building and the spacious rooms. The breakfast was impressive, with a variety of international options, although the pricing was a bit high. I did encounter minor issues with room service timing, but the staff promptly addressed it, which enhanced my overall experience.
Rooms
8.0
My room had high ceilings and stylish décor, making it feel spacious and comfortable. I enjoyed a great night's sleep on the cozy bed. However, the bathroom amenities could use some improvement, as they felt a bit lacking in essentials.
Service
9.0
The front desk staff were welcoming and helpful, offering a smooth check-in experience. They genuinely cared about my comfort, quickly resolving any issues that arose during my stay.
Location
8.0
While slightly outside the city center, the hotel's location was convenient with easy access to public transport. I appreciated that it was in a quieter area, which allowed for a restful stay.
Dining
7.0
The breakfast buffet was excellent, featuring a wide range of tasty dishes. Nonetheless, I felt the price of €28 for breakfast was a bit steeper than I'd expected.
Facilities
8.0
I enjoyed the well-maintained health club and appreciated the availability of a sauna. However, I think some facilities could benefit from minor updates to enhance the overall experience.
Randy
United States of America,
December
2024
5.6/10
I had a wonderful six-night stay at Sheraton Hannover Pelikan Hotel while attending an expo. The location is great—quiet but conveniently near public transport and local restaurants. My room was bright and comfortable, though the bathroom felt a bit small for the price. The staff were exceedingly friendly and made my stay enjoyable, especially at Harry’s Bar, where I indulged in some tasty beers and excellent food. 🌟
Rooms
8.0
My room was spacious and stylishly decorated, but the tiny restroom was a downside.
Service
10.0
The front desk and restaurant staff were warm, friendly, and attentive throughout my stay.
Location
9.0
The hotel is in a quiet area yet close to everything, making it easy to explore Hannover.
Dining
9.0
Breakfast offered a great variety, and the dinner I had at the restaurant was highly satisfying.
Facilities
8.0
Impressive health club and clean, well-maintained areas, though there were minor issues with room amenities.
Sarah
United States of America,
November
2024
6.6/10
My stay at the Sheraton Hannover Pelikan Hotel was a good mix of comfort and convenience. The unique setting, a repurposed pen factory, added character to the hotel. While the breakfast spread was impressive, I did find some aspects, like the bathroom size, a bit lacking. Overall, a good experience that I'd recommend.
Rooms
8.0
The room I stayed in boasted high ceilings and was quite spacious, with a comfy king bed. However, I did notice that the bathroom felt a bit cramped.
Service
9.0
The staff were warm and friendly, always ready to assist. This welcoming atmosphere made my stay even more enjoyable.
Location
7.0
The hotel is located in a quieter area, which I appreciated, though it may feel a bit removed from the city center. It was only a short taxi ride to major attractions.
Dining
9.0
Breakfast was excellent, featuring a wide array of hot and cold options, including made-to-order eggs. I also enjoyed a nice dinner at the nearby Italian restaurant.
Facilities
8.0
The health club facilities were above standard for a hotel, though I didn't have the chance to utilize them during my stay.
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